My National Independent review figures

National independent review figures also revealed whether my patients felt that:
I was UNDERSTANDING of their problem – 97% DEFINITELY, 3% to some extent and 0% not at all.
I provided CLEAR EXPLANATION – 94% YES, 4% to some extent and 4% not at all.
Sufficient TIME was allowed in the appointment – 88% YES, 9% to some extent and 3% no.
Whether patients felt CONFIDENCE in me as a surgeon – 97% DEFINITELY, 3% to some extent and 0% no.
I try to always remember to ask whether patients have understood my explanations and whether they have further questions. I remember what it is like being a patient and even I did not remember everything! My next admin task – more information leaflets!

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